Last updated: June 2026
Who we are
AI Website Repair provides website repair and diagnosis services.
- Website name: AI Website Repair
- Website: https://aiwebsiterepair.com/
- Legal business name: Neil Patmore trading as AI Website Repair
- Business address: The Studio, Alexandra Road, Ash, Surrey GU12 6PQ
- Contact email: hello@aiwebsiterepair.com
- This business is not a limited company.
What personal data we collect
We may collect personal data when you contact us, use a form, email us or use this website. This may include:
- Your name.
- Your email address.
- Your website URL.
- Details you include in a message, diagnosis request or form.
- Technical information from analytics tools.
- Your IP address where relevant, such as for security, logs or form handling.
- Cookie and usage data.
How we collect data
We may collect data through:
- Contact and diagnosis forms.
- Email communication.
- Analytics tools.
- Cookie consent tools.
- Server logs.
Why we use data
We use personal data to:
- Respond to enquiries.
- Review website enquiries and website review requests.
- Understand website issues you ask us to look at.
- Send service-related communication.
- Improve the website.
- Monitor analytics, performance and security.
- Meet legal, record-keeping or security requirements where needed.
Our lawful basis
Under UK data protection law, we need a lawful basis to use personal data. Depending on the situation, we may rely on:
- Consent, such as when you submit a form or agree to non-essential cookies.
- Legitimate interests, such as replying to business enquiries, providing requested information and improving our services.
- Legal obligation, where we need to keep records or comply with the law.
Analytics and cookies
We may use analytics tools to understand how people use the website and to improve performance and content. Analytics may use cookies or similar technologies where consent has been given. For more information, please read our Cookie Policy.
Sharing data
We do not sell personal data. We may share personal data with trusted service providers where needed to run the website, respond to enquiries or keep the site secure. These providers may include hosting, email, analytics, CRM or email marketing, form handling and security tools.
How long we keep data
Enquiry data is kept only as long as needed to respond, provide services, maintain business records or meet legal obligations. Server logs and analytics data may be kept for shorter or longer periods depending on the tool and settings used.
Your rights
Under UK GDPR, you may have the right to:
- Ask for access to your personal data.
- Ask us to correct inaccurate data.
- Ask us to erase your data.
- Ask us to restrict how we use your data.
- Object to how we use your data.
- Ask for data portability where it applies.
- Withdraw consent where consent is used.
Complaints
If you have a concern, please contact AI Website Repair first so we can try to help. You can also contact the Information Commissioner’s Office (ICO), the UK data protection regulator.
Contact
For privacy questions, contact: hello@aiwebsiterepair.com